TLS Academy

FIND US: 10 Winstedt Road

Block A #02-04, 227977, Singapore

ADMINISTRATION OPERATING HOURS:
08:00hrs - 18:30hrs

Saturday and Sunday - Closed

Privacy Policy

TLS Academy is committed to protecting the privacy and information it collects from its community. This policy explains how TLS Academy collects and handles information it receives from applicants and their families, students and their families, alumni, employees (including applicants for employment) and others who interact with TLS Academy or its website. Other than IP addresses and traffic information collected described below, we do not collect personally identifying information on our website unless you choose to provide such information to us.

This policy sets forth the type of information we collect, how it is stored and used, and the rights and options you may have with respect to your personal information.

WHAT PERSONAL INFORMATION WE COLLECT; HOW AND WHEN WE COLLECT IT

Our goal is to collect the minimum amount of information necessary – whether from applicants, enrolled students or employees.

We collect information you provide us. A person’s interaction with TLS Academy occurs during the admissions process (and throughout a student’s enrolment at TLS Academy). We also collect information from applicants for employment as well as employees and contractors of the school.

It is important to the school to protect the privacy of young children who may use our website. The school does not knowingly solicit or collect the personal information of children under the age of 13 on this website. Children under the age of 13 are not permitted to submit an inquiry form or application to the school. Parents or legal guardians of a child under the age of 13 must complete the inquiry form and consent to the submission of an application to the School.

USAGE INFORMATION, SITE ACTIVITY AND LOCATION INFORMATION

We automatically collect information regarding the actions you take on the website (“Usage Information”). Usage Information helps us understand trends in our users’ needs and improve our website and its functionality. We may also use Usage Information for general marketing purposes. This Privacy Policy in no way restricts or limits our collection and use of Usage Information, and we may share Usage Information about our users with third parties for various purposes, including to help us better understand your needs and improve our website.

When you use our website and/or provide us with information, some examples of the Usage Information we may collect include: the type of web browser you use, your operating system, your web requests, your Internet Service Provider, your IP address, referring/exit pages and URLs, the pages you view and how you interact with links on our website, comments and other content you post, the time and duration of your visits to the website and other such information. We may store such Usage Information itself and/or such information may be included in databases owned and maintained by agents or service providers.

We may also collect information that identifies the device you use to access the website, your device’s unique device ID, the IP address of your device, your operating system, connection type (e.g. WiFi or cellular) and GPS technology (or other similar technology) to determine your current location when you use a mobile device to access the website. If you do not want us to have your location information, you should turn off the location services before accessing the website from a mobile device. We may use such information and pool it with other information to track, for example, the total number of visitors to our website, the number of visitors to each page of our website, etc. We use this information to help us understand how people use the website and to enhance the website.

COOKIES AND WEB BEACONS

We use cookies (a small text file placed on your computer to identify your computer and browser). We may also use Web beacons (a file placed on a website that monitors usage). We use cookies and Web beacons to improve the experience of the site and services we provide, such as pre-populating your username for easier login, to allow user-specific messaging or to permit user-specific advertising. We do not use cookies or Web beacons to collect Personal Information.

Most web browsers are initially set up to accept cookies. At this time, the school does not recognise automated browser signals regarding tracking, including “do-not-track” signals. You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser’s “help” directory. However, certain features of the site or services may not work if you delete or disable cookies. Some of our third party providers may use their own cookies and Web beacons in connection with the services they perform on our behalf.

ADMISSIONS

It is expected that information shared with TLS Academy during the admission process is given with the consent of a parent or guardian. The school does not knowingly collect information from anyone under the age of 18 without the consent of a parent or guardian.

During the admissions process, personal information will be collected and stored about the applicant and family for the purposes of evaluating the applicant. TLS Academy also will use the information for communicating with the family during the admissions process.

Personal information about applicants, their parents/guardians and siblings will be collected via our website (the Inquiry Form) as well as by The Standard Application Online administered by the Enrolment Management Association or other similar common applications administered by a third party. Additional information may be collected by the admissions office via various interviews, phone calls, references and emails.

Types of personal information collected include names, addresses, phone numbers, emails, gender, dates of birth, race, ethnicity, nationality, citizenship, educational history and legacy status. Further, we collect information about the student’s academic and disciplinary history, athletic, and extra-curricular records and interests, and possibly financial information (to process financial aid requests). Additional information regarding the applicant’s parents or guardians such as employment and marital status also will be collected.

As part of the admissions process, the school also may gather or receive information from other sources regarding medical/educational records, standardised tests, and other evaluative material. The types of information we collect in these cases may be specific to the individual.

We receive and process such personal information pursuant to your agreements with such third-party service providers, and in furtherance of your agreement with us concerning your application and matriculation and pursuant to our legitimate interests in assessing your application. For information on the privacy practices of such third parties, please consult your agreements with them and their own privacy policies.

You are required to provide this information if you would like to apply to or be enrolled at TLS Academy. Without this information, TLS Academy cannot process a student’s application or enrol them. To the extent that any requested personal information is not necessary for the performance of TLS Academy’s agreements and policies, such requests will be separately identified and the appropriate consent obtained.

DISCLOSURE OF YOUR INFORMATION

We may disclose your information pursuant to legal requirements and to comply with our school rules and policies. We also may share your information with:

  • Law enforcement or other governmental officials, in response to a verified request relating to an investigation or alleged illegal activity;
  • Third parties that provide a valid subpoena or court order; or
  • Third parties as requested or authorised by you (or your parent or guardian).

We also may share your information with third-party vendors providing services to us in our operations. TLS Academy uses cloud-based software to efficiently assist the school in its operations. Most information, including personal information, is processed and/or stored in these systems. These cloud-based software providers also have their own security policies, terms of use and privacy policies.

EXTERNAL LINKS

Our website offers links to other sites that are not owned or affiliated with TLS Academy. These sites have their own security policies, terms of use and privacy policies. If you choose to visit one of these websites, you should review the policies of that particular site. TLS Academy exercises no control over, and is not responsible for the privacy practices or the content of such websites.

COPYRIGHT

Text, images, videos, documents and any other electronic materials and media available on the school’s website are available as a resource to the public and are the sole property of the school and are protected by copyright. The reproduction, redistribution and/or exploitation of any of these materials is prohibited without express, written consent from the School.

All users agree that all content and data, particularly any telephone numbers, email addresses, postal addresses, or other information contained in the directories of the website, is restricted to the personal use of authorised visitors only. The commercial use of information in this website is strictly prohibited. Users agree not to copy, post, email, or otherwise transmit any unsolicited or unauthorised advertising or promotional materials.

The school reserves the right to limit, restrict, or terminate the use of the website by any individual person or party with or without notice at any time.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

INFORMATION ACCESS

You may request confirmation of whether or not TLS Academy is processing personal information about you. If so, you have the right to see or obtain a copy of that information and to learn: for what purpose(s) we are processing that information; the categories of information; the identity of those who receive the information; if we receive personal information about you from other sources, any available information about those sources; and how long we keep the information or, if the period is not determined, the factors that we use to determine that period.

CORRECTION AND COMPLETION

You have the right to request correction of personal information that you believe is inaccurate. Where you believe the information is incomplete, you have the right to complete the information, including by supplementing the information with a statement.

RIGHT OF ERASURE OR “TO BE FORGOTTEN”

You have the right to request that TLS Academy permanently delete your personal information when:

  • we no longer need your information for the purposes for which it was collected;
  • we have been processing the particular information based only on your consent, you withdraw your consent, and there is no other legal ground for us to continue processing;
  • you successfully object to the processing of certain information (see “Objection” below);
  • the information has been unlawfully processed; or
  • erasure is required by law.

This right will not apply where continued processing of your information is necessary for:

  • the exercise of the right of freedom of expression and information;
  • compliance with applicable law;
  • performance of a task carried out in the public interest or the exercise of official authority vested in TLS Academy;
  • ensuring the functionality and stability of said system;
  • for reasons of public health;
  • certain types of archiving that is in the public interest, scientific or historical research or statistical purposes; or
  • the establishment, exercise or defense of legal claims.

Although TLS Academy may remove most personal information such as contact information (address, phone number, etc.), there may be information we cannot remove, including, but not limited to, certain records such as the user’s attendance at TLS Academy and their grades or information about certain donations made to the school.

RESTRICTION ON PROCESSING

You have the right to request that TLS Academy stop or restrict the processing of your personal information where:

  • you are contesting the accuracy of your personal information, in which case processing could be restricted for the period of time necessary for us to determine the accuracy of the information;
  • the processing is unlawful and you oppose the erasure of the personal information and request instead that processing be restricted;
  • we no longer need the personal information for the purposes of the processing in question, but you need the information for the establishment, exercise or defense of legal claims; or
  • you object to the processing of certain information (see “Objection” below), in which case processing could be restricted for the period of time necessary for us to determine our response to the objection.

If you successfully exercise this right of restriction, we will process the information in question only: (i) where we have your consent to do so; (ii) for the establishment, exercise or defense of legal claims; (iii) for the protection of the rights of another person; or (iv) for reasons of important public interest. In the event that any such restriction is lifted and processing resumes, we will inform you beforehand.

LIMITED INFORMATION PORTABILITY

With respect to personal information that we have received directly from you (as opposed to information that we may receive about you from sources other than you), you have a right to request and receive such information in a structured, commonly used and machine-readable format. You also have the right to transmit such information to another entity without interference from us.

Please note that this right of portability applies only in limited circumstances, such as: where we are processing personal information on the basis of your consent or pursuant to our contractual agreements with you, and the processing is carried out by automated means. If you request that we transmit your information directly to another individual or entity, we will comply where it is feasible to do so.

OBJECTION

You may object to processing of your personal information that is based on TLS Academy’s determination that such processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, or that such processing is necessary for the purposes of the legitimate interests pursued by TLS Academy.

If we process your personal information for purposes of direct marketing, you may object at any time. Direct communications from TLS Academy that are for marketing, promotional, or solicitation purposes may contain an option for unsubscribing and if so, will provide instructions for how to do so.

SECURITY

The school employs commercially reasonable physical, electronic and procedural safeguards to protect the confidentiality and security of personal information and other information and data transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. You acknowledge and accept the data security risks of using our website and our services.

CHANGES TO THIS POLICY

The School reserves the right, in its sole discretion, to change this Privacy Policy in whole or in part, at any time. Your continued use of the website after any changes to the Privacy Policy have become effective will be considered acceptance of those changes. When we make changes, we will also revise the “last modified” date of the Privacy Policy page. We encourage you to review this Privacy Policy periodically.